FAQ
Do I need to register before placing an order?
No, you do not have to register. You can place the order directly on our website without registration. We recommend registering for ease of checkout for future orders.
How do I register?
Click “Create Account” at the bottom left corner of our website. You can register with your email account.
What if I forgot my login password?
Click the “Forgot your password?” on the login page, fill in your registered email then we will send a new password to your registered email.
How do I exchange a shirt I purchased?
Thinkin’ Swag T-Shirts will accept unworn/unwashed items within 30 days of receipt of your order. This does not include custom made designs. Please contact support@thinkinswag.com for exchange information.
How do I return a shirt I purchased?
Thinkin’ Swag will gladly accept unworn/unwashed items within 30 days of receipt of your order. This does not include custom made designs. Please contact for exchange information.
Received incorrect or defective shirt?
Sometimes we make a mistake but will do our best to make it right. E-mail at support@thinkinswag1.com or call 682-207-2606.
SIZING CHART
Sizes vary based on brand of T-shirt. Please read sizing chart for each individual item listed.
ORDERING & PAYMENT
Can I remove the item from the shopping cart?
Yes, if the order is not placed, you can remove the item from the shopping cart. But once you have placed the order, you cannot delete any items from the order.
Can I remove the item from the shopping cart?
Yes, if the order is not placed, you can remove the item from shopping cart. However, once you have placed the order, you can’t delete any item from the order.
Can I modify or cancel my order?
If you did not pay for the order, then you can modify and reorder.
If you finish the payment for your order, you can cancel or modify it within 24 hours for any reason. If more than 24 hours, please send a request to our customer service at support@thinkinswag.com.
If I want to change information (such as color, size, shipping address, shipping method) of a paid order, what can I do?
We can only change that information for you if the order is not shipped out. Therefore, please be careful to place the order correctly. If there are changes, contact us via support@thinkinswag.com.
What kind of secure payment methods do you accept?
We use PayPal to facilitate our payment process. You can use Credit Cards, Debit Cards, PayPal Wallet, Bank Account. E-check, and any other payment methods that PayPal supports to complete your order on our website.
How do you Secure my payment information?
We do not process any of your payment information.
Why do I get less refund for the items sometimes?
Please be noted if there is a discount for your order, we will refund you the amount of the discount, that means we will refund what you pay for each item.